As an AI language model, I don't have access to real-time information on specific products or services. However, I can provide some general troubleshooting steps that may help resolve issues with the 8th Wall option page not functioning correctly when toggling off the splash screen in commercial mode. Here are some suggestions:
Check for Errors: Open the browser's developer console and check for any error messages or warnings related to the 8th Wall option page. Errors might indicate the cause of the problem.
Verify Configuration: Double-check the configuration settings for the 8th Wall option page and make sure they are correctly set up to handle toggling off the splash screen in commercial mode.
Update Dependencies: Ensure that you are using the latest version of the 8th Wall SDK and any related dependencies. Sometimes, issues can be resolved by updating to the latest versions that might include bug fixes or improvements.
Check Commercial License: If you are using a commercial license for 8th Wall, ensure that the license is valid and active. Some features might not work correctly if the license is expired or invalid.
Contact Support: If you have access to support for the 8th Wall SDK, consider reaching out to their support team for assistance. They may be able to provide specific guidance based on your use case.
Test in Different Environments: Try running the 8th Wall option page in different browsers and devices to see if the issue is specific to a particular environment. This can help narrow down the cause of the problem.
Review Documentation: Consult the official documentation and guides provided by 8th Wall for information on how to properly set up and configure the option page and commercial mode.
Check Community Forums: Look for community forums or discussion boards related to 8th Wall. Other developers might have encountered and resolved similar issues.
Please note that the steps provided above are general suggestions, and the actual solution may vary based on the specifics of your implementation and the 8th Wall SDK version you are using. If the issue persists or if you need further assistance, consider reaching out to 8th Wall's official support channels for more targeted help.